Where do you ship from?

Miss Mandalay is a UK company and all of our orders are shipped from our UK warehouse. 


Customs & Import Duties

We ship Worldwide but please note that orders shipping to regions outside of the UK may be subject to customs taxes/duties when they reach your country. As these vary by country (including EU countries) we aren't able to predict or influence what fees you may be charged. Your local customs office should contact you once your package reaches them and advise you of any charges which may be due. Miss Mandalay is not responsible for these charges and any fees which are due are the sole responsibility of the purchaser.


Do the prices include VAT?

For orders shipping to the UK the prices shown include VAT at the current rate of 20%. For orders shipping outside of the UK the prices do not include VAT or any other sales tax.

What currency are orders processed in?

All orders received by Miss Mandalay are processed in the GBP £ prices shown on our website. For International customers we have a currency converter on our website which provides a mid-market rate in USD $, AUD $ and Euro but the actual conversion rate charged will be determined by your credit card provider at the time of order. Accordingly, refunds will also be processed using the same GBP £ prices.

What type of payments do you accept?

We accept the following forms of payment for online purchases at Miss Mandalay:

  • Visa 
  • Mastercard
  • Maestro
  • American Express
  • Paypal
  • Shop Pay
  • Google Pay

WWW.MISSMANDALAY.COM uses Secure Socket Layer (SSL) encryption to encrypt  your credit card information so all transactions placed with us are safe and secure